excelligence ltd

It is the people, culture and processes in a business that determine the success or otherwise of a SharePoint implementation; all too often IT will drive a SharePoint project without regard for the business community or their requirements.

A SharePoint implementation needs to be nurtured and evolved on a continuous basis throughout its lifecycle in an organisation.

We recognise the importance of communications, business engagement, governance, training, adoption and transition management across a SharePoint implementation, whether it's on-premise or online.

Our specialist consultants can take a business from concept, through design and deployment, into rollout, development and evolution, keeping the business engaged and enthusiastic.

Excelligence offer turn-key or ad-hoc services across all aspects of SharePoint Online or on-premise, including migrations from legacy versions, fileshares, or other legacy systems such as Lotus Notes or LiveLink.

We also offer bespoke development, or licensing of our existing framework solutions which provide a joined-up approach to Web Content Management, Document Management and Records Management, including self-service capabilities.

Audits can be commissioned for a number of reasons; reasurance that your existing technology platform is configured in line with best practice and fit for purpose, to identify the root cause of an existing issue, to create a roadmap of remedial or required activities in order to be ready for an upgrade or migration.

We provide a range of audits dependent on the requirement and technology and can tailor the depth and breadth given the specific need.

The audit process typically involves one or two days of a specialist consultant on site, understanding the particular issue, need or roadmap followed by a detailed review of the environment design and configuration.
Certain toolsets may also be used for the purposes of automated discovery. Subsequent to the onsite review, a full report will be authored identifying any areas of concern, opportunities for improvement and recommended remedial actions.

AUDITS INCLUDE:

• SharePoint Infrastructure – server specification, farm design, database sizing and performance, service health and issue analysis
• SharePoint Design – web application, site collection and site topology, central administration, content type hub utilisation, page and feature performance
• Exchange Infrastructure – server specification, environment design, sizing and performance, configuraton and mailrouting
• Active Directory - schema level, domain and forrest design, OU structure and objects, security and usage
• Office 365 Readiness Assessments - network structure and bandwidth analysis, Active Directory readiness, on premise Exchange / SharePoint / Lync environments, desktop and client compatibility
• Azure Readiness Assessments – network and routing assessment, server / software compatibility
• InTune Readiness Assessments - network and routing assessment, device compatibility

If you are looking for people to support an existing project or wish to call up our skills without the full managed service then our resourcing model could be the answer.

Whether you are looking for support to update Active Directory, install SharePoint or plan an Exchange migration or looking for ad hoc guidance and support around SharePoint governance, a cloud business case or business change planning, our team can provide that capability in a cost effective fashion.

This service is available either on an ad hoc basis or a part or full time basis should your project size necessitate it.


Please contact us to discuss your requirements.

Subsequent to the completion of an initial project, customers often want an ongoing Support arrangement either to provide an "insurance policy’" giving them the reassurance that if they have any issues they can call upon technical experts to assist with issue resolution or, to provide an continuation of regular, low level, expertise to continue to develop skills and the capabilities of the platform implemented.

We can provide this combination of reactive (service level agreement backed) and pro-active (based on pre-agreed effort) support to customers if required.
Pro-active support may be desired to provide continued refinement of particular services as the business starts to fully utilise the platform and identify further requirements and opportunities available.

Customers often take this support option for the first six months or a year subsequent to their migration to the cloud, by which time they have built the confidence in the platform and the skills in house to be able to continue their journey without requiring the safety net that a 3rd party support contract provides.
In some instances, customers are looking to reduce the requirement for in house IT staff and an external support contract can be a more cost effective solution that further supports your business case.

A suitable package of support is typically tailored with the customer, based on need, internal capability and breadth of implementation and associated complexity.
Just before the migration occurs, by which time the customer team have a better understanding of the technologies being implemented and likely requirements for, and level of, external support required.
If you have already implemented Office 365, Microsoft Azure, Exchange, Windows Intune or SharePoint and wish to take advantage of our support services, either to augment your existing in house capabilities or potentially to replace them, please get in contact.

Excelligence Ltd was created in 2008 as a vehicle to bring together a handful of outstanding IT consultants and specialists, with a diverse and broad range of skills and experience, whom the Director had encountered independently across dozens of customer engagements and projects.

The union enabled us to deliver the kind of high quality services and solutions that we had been providing individually as a single entity, with a broad range of offerings; but without the weak links, poor service and poor value that we often encountered and endured in other consultancies and service providers.

Our ethos is to deliver exceptional services and solutions, which are developed intelligently and interactively with our customers, which represent good value, and which are characterised by high quality and excellence.

Our top tier of consultants is a team of 5, with a collective total approaching 100 years in the industry, which is testimony to our experience (and old age); in our other tiers we only deploy experienced, reliable and highly skilled individuals that are meticulously selected.

We are very fortunate and grateful that we have been able to work solely via recommendation and repeat business to date; we seek to maintain that situation and to develop long relationships with our customers.

We do not rely on marketing or promotions, and we do not employ salesmen or sales "techniques".